We're excited to be able to ship our ornaments to our wonderful customers all over the world. However, with the high cost of shipping, and the handling of our packages outside the United States, Personalizedfree.com is not responsible for any duties or lost packages. Even though we are very careful with our packaging, we cannot be responsible for damaged product as well.
Additional shipping charges are necessary for international destinations. This includes all packages to Canada. The USPS just recently increased their rates by more than double. Your total Shipping Charge will be visible once you enter your shipping address in the Check-Out screen.
All international shipments will ship First Class International. If you package is over four pounds, it will ship Priority Mail International. All international orders (including Canada) over $60 do not qualify for our Free Shipping promotion.
Normal delivery time for international packages is 6-10 days. This is just an estimate, as each country is different. Canadian orders in 2012 ranged anywhere from 1-3 weeks for delivery.
Orders CANNOT be sent UPS for international. For any questions you have regarding International Shipping, please contact us.